Frequently Asked Questions
GROUND PASS
What is the Ground Pass?
The Ground Pass is ideal for fans who want to experience the diversity of the FISU World University Games over the entire duration. The Ground Pass includes:
access to all sporting events and non-sporting activities (except Opening Ceremony, Closing Concert and selected concerts),
the use of public transportation (except in Berlin) and
10% discount on tickets for the opening and closing ceremonies and
Admission to sporting events is on a first come, first served basis in the designated Ground Pass areas. At least 10% of the total capacity of a venue is reserved for Ground Pass holders. If this capacity is exhausted, you may not be admitted to this sporting event.
How do I use the 10% discount on tickets for the opening and closing ceremonies?
After purchasing the Ground Pass, your personal discount code is generated automatically. The barcode displayed on the Ground Pass serves as your personal coupon code. You can enter this code when purchasing tickets for the Opening and Closing Ceremonies.
Can I transfer the Ground Pass to another person?
The Ground Pass is personalized and transferable until the day before the FISU World University Games (15 July 2025). You can transfer the ticket to another person in your account.
Day Ticket
What is the Day Ticket?
The Day Ticket is ideal for fans who want to experience the diversity of the FISU World University Games in one day in one city. The Day Tciket includes:
access to all sports events and non-sports activities (except Opening Ceremony, Closing Concert and selected concerts),
the use of public transportation (except in Berlin),
Admission to the venues is on a first come, first served basis in the designated Day Ticket areas. At least 10% of the total capacity of a venue is reserved for Day Ticket holders. If this capacity is exhausted, you may not be admitted to this event.
Is the Day Ticket available in all host cities?
The Day Ticket is only available for the cities of Essen, Duisburg and Berlin. There are no Day Tickets for Bochum, Hagen, or Mülheim an der Ruhr, as we only offer Sports Tickets in these cities.
Sport Ticket
What is a Sport Ticket?
The Sport Ticket is ideal for fans who want to watch a specific sport. The Sport Ticket guarantees a seat for a specific sport on the day of the event. Access is on a first come, first served basis in an area with a good to very good location. In addition, the Sport Ticket can be used like a Day Ticket to attend other sporting events on the same day. The public transport ticket is included (except in Berlin).
Do I have a fixed seat number?
No, the Sport Ticket grants access to a designated area with a good to very good location but does not include a fixed seat number. Seating is on a "first come, first served" basis.
How early should I arrive to get a good place?
Admission usually starts one hour before the event. Please check specific opening times.
Is my Sport Ticket valid for the whole day?
Yes, on the one hand it guarantees me a seat at the chosen sport and on the other hand it can be used like a Day Ticket to attend other sporting events in the respective city. It is therefore valid for the whole day.
Can I leave and return to the area during the event?
Yes, you can leave and return as long as your ticket is valid. However, your previous seat is not guaranteed.
OPENING CEREMONY
Where and when does the Opening Ceremony take place?
The Opening Ceremony will take place at the Schauinsland-Reisen-Arena in Duisburg on 16 July 2025 from 20:00 to 23:00 CEST.
Can I combine the Ground Pass with the Opening Ceremony ticket?
The discount on the Opening Ceremony ticket is applied after the Ground Pass ticket has been purchased, using the automatically generated code. This means that no discount will be applied to the Opening Ceremony if both are purchased at the same time, or if the Opening Ceremony ticket is purchased first.
Can I reserve a seat for the opening ceremony?
Seats for the opening ceremony can only be reserved in the main grandstand. The first come, first served principle is valid in all other areas.
UTILISATION AND ACCESS
How does admission control work?
The tickets are personalized, are only valid in connection with a valid ID card and are scanned at each entry. When leaving a venue, the ticket must be scanned again to ensure problem-free entry to another venue.
How and when will I receive my Ground Pass after purchase?
Your Ground Pass will be sent to you by email as an e-ticket after purchase and can be digitally displayed on your smartphone.
Can I get the Ground Pass in a physical form?
The ground pass is provided digitally but can also be printed out as a print@home ticket.