Frequently Asked Questions

Visit the official Ticket Shop under this link and first click on the desired sport, Ground Pass, Day Ticket, Opening Ceremony or a concert. Then select the city and date. After selecting the seats (for sports tickets), add your selection to the shopping cart and go through the regular checkout process. After purchasing, you will receive the ticket by email as a digital PDF or mobile QR code for your wallet.

We offer discounts for certain groups of people, e.g. school pupils, students, trainees, people with disabilities or senior citizens. We also offer tickets for families. You can find more information while completing the booking process.

Visa card, credit card, Mastercard and Paypal can be used for payment.

You can find our terms and conditions and information on refunds here. 

All tickets can be transferred until the day before the event, the Ground Pass can be transferred until July 15. You can find the process on this page under "Utilisation and Access".

With all ticket types, public transport can be used free of charge in the VRR area (except in Berlin). The prerequisite for this is the personalisation of the ticket.

The Ground Pass is ideal for fans who want to experience the diversity of the FISU World University Games over the entire duration. The Ground Pass includes:

Admission to sporting events is on a first come, first served basis in the designated Ground Pass areas. At least 10% of the total capacity of a venue is reserved for Ground Pass holders. If this capacity is exhausted, you may not be admitted to this sporting event.

Your Ground Pass will be sent to you by email as an e-ticket after purchase and can be shown digitally on your smartphone.

After purchasing the Ground Pass, your personal discount code is generated automatically. The barcode displayed on the Ground Pass serves as your personal coupon code. You can enter this code when purchasing tickets for the Opening and Closing Ceremonies.

The Ground Pass is personalized and transferable until the day before the FISU World University Games (15 July 2025). You can transfer the ticket to another person in your account.

The Ground Pass is provided digitally, but can be printed out as a Print@Home ticket.

The Day Ticket is ideal for fans who want to experience the diversity of the FISU World University Games in one day in one city. The Day Tciket includes:

Admission to the venues is on a first come, first served basis in the designated Day Ticket areas. At least 10% of the total capacity of a venue is reserved for Day Ticket holders. If this capacity is exhausted, you may not be admitted to this event.

The Day Ticket is only available for the cities of Essen, Duisburg and Berlin. There are no Day Tickets for Bochum, Hagen, or Mülheim an der Ruhr. Only Sports Tickets are offered in these cities because only one venue is used at a time and the Day Ticket would not represent any added value for visitors.

The Sport Ticket is ideal for fans who want to watch a specific sport. The Sport Ticket guarantees a seat for a specific session of a sport on the day of the event. Access is on a first come, first served basis in an area with a good to very good location. In addition, the Sport Ticket can be used like a Day Ticket to attend other sporting events on the same day. The public transport ticket is included (except in Berlin).

No, the Sport Ticket grants access to a designated area with a good to very good location but does not include a fixed seat number. Seating is on a "first come, first served" basis.

Admission usually begins one hour before the start of the event. Different times may apply for special events such as the Opening Ceremony or Closing Concert. Please check the Ticket Shop for the respective admission times. 

Yes, on the one hand it guarantees me a seat at the chosen session and on the other hand it can be used like a Day Ticket to attend other sporting events in the respective city. It is therefore valid for the whole day.

Yes, you can leave and return as long as your ticket is valid. However, your previous seat is not guaranteed.

The Opening Ceremony will take place at the Schauinsland-Reisen-Arena in Duisburg on 16 July 2025 from 20:00 to 23:00 CEST.

The discount on the Opening Ceremony ticket is applied after the Ground Pass ticket has been purchased, using the automatically generated code. This means that no discount will be applied to the Opening Ceremony if both are purchased at the same time, or if the Opening Ceremony ticket is purchased first.

Seats for the opening ceremony can only be reserved in the main grandstand. The first come, first served principle is valid in all other areas.

The following price categories and discounts are offered for each event: 

You can find the current price list here.

Family tickets are a special ticket category offered for families. They make it possible to attend an event together at a reduced price. To book a family ticket, select “Full price (family ticket)” at least once for an adult and “Child (family ticket)” twice when purchasing. A maximum of two adults and two children per order can use a family ticket together as a family.

Tickets are personalised, are only valid in conjunction with a valid ID card and are scanned each time you enter. When leaving a venue, the ticket must be scanned again to ensure problem-free entry to another venue.

We offer inclusive tickets for the Opening Ceremony and certain finals. These include audio description, sign language interpreters and inductive hearing systems.

We offer tickets for people with disabilities and wheelchair spaces for all events. Barrier-free access is guaranteed.

If you have purchased several tickets, you can easily transfer them digitally. All you need is the name and email address of the new ticket user. Alternatively, it is also possible to use all tickets from one device - simply have them scanned one after the other at the entrance.   

This is how it works: