IT Service Manager (m/f/d)

Join the Rhine-Ruhr 2025 Organizing Committee (OC) team and create unforgettable FISU WORLD UNIVERSITY GAMES with us.


A summer with distinction.

In 2025, the world comes to the Rhine and Ruhr to celebrate sports, science and culture. In 5 cities, up to 10,000 athletes and officials from 170 nations will compete for twelve days - in 18 sports. Here standards are set.

The densest university landscape in Europe meets the most sports clubs in Germany' in an exceptionally sports-mad region.

In short:

The perfect place for the FISU WORLD UNIVERSITY GAMES!

The perfect place for you.

To strengthen our team, we are looking for the next possible date for a  

IT Service Manager (w/m/d)

In the implementing company of the Rhein Ruhr 2025 FISU World University Games Full-time / 40 hours per week / fixed-term contract with a reason in kind until late summer 2025.

We would entrust you in particular with the fulfilment of these tasks: 

  • Central contact point for management and staff for all questions regarding the implementation and use of all IT applications

  • Working closely with internal and external stakeholders (project sponsors, technology partners and service providers)

  • Providing layer 1 support to team members

  • Documentation of weekly meetings with the CTO and the service provider

  • Documenting all incidents via the service desk

  • Upgrading, installing and configuring new hardware and software

  • Creating user accounts and performing access control

  • Performing diagnostic tests and troubleshooting procedures to optimise computer systems.

  • Documenting processes

  • Manage all equipment orders

You bring the following skills & knowledge with you: 

  • University degree

  • Extensive experience in IT administration

  • Skills in optimising the performance of the IT infrastructure

  • Well structured, conceptual and networked thinking, strong hands on mentality

  • Persuasiveness, assertiveness & organisational skills coupled with high emotional intelligence

  • High degree of flexibility and an engaging manner

  • Communication skills (also in German)

We are a young & growing organisation in the heart of the Rhine Ruhr Innovation Hub. In the OC, you will play a leading role in the successful planning and implementation of the Games.  

Besides a unique team & great emotions, we offer: 

  • A varied & exciting job with room for creative ideas and your own creative freedom 

  • A dynamic & growing environment with an open & diverse corporate culture   

  • Short decision-making processes with teamwork at eye level   

  • Performance-related remuneration based on TV L with a special annual payment 

  • Flexible working hours with the possibility of mobile working 

  • 30 days holiday per year 

  • A 49 Euro public ticket / Deutschland-Ticket

  • Modern office equipment adapted to the needs of a planning team for a major sporting event 

If the personal requirements fit, the job will be evaluated with the remuneration group TV L 11. 

We are more than just an ordinary major sporting event. That's why we want you in your uniqueness, just as you are, with all your facets. With us, everyone can be who they want to be and who they are.   

We welcome all applications, regardless of gender, nationality, ethnic and social origin, religion, disability, age, sexual orientation and identity. Applications from people with disabilities will be given special consideration if they are equally qualified. As an implementing agency, we strive to specifically promote women for management positions. Therefore, women are strongly encouraged to apply.  

Sounds good? 
Then we should get to know each other!

Please send us your application documents (CV & letter of motivation), stating your earliest possible starting date, by 22.05.2023  at the latest to bewerbung@rhineruhr2025.com (maximum file size 5 MB). If you have any technical or organisational queries, you can also contact us by e-mail.   

Please note that confidentiality risks and unauthorised access by third parties cannot be ruled out when communicating by unencrypted e-mail.

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