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Düsseldorf

Manager Accreditation (m/f/d)

Join the Rhine-Ruhr 2025 Organizing Committee (OC) team and create unforgettable FISU WORLD UNIVERSITY GAMES with us.

SUMMER CUM LAUDE*

A summer with distinction.

In 2025, the world comes to the Rhine and Ruhr to celebrate sports, science and culture. In 5 cities, up to 10,000 athletes and officials from 170 nations will compete for twelve days - in 18 sports. Here standards are set.

The densest university landscape in Europe meets the most sports clubs in Germany' in an exceptionally sports-mad region.

In short:
The perfect place for the FISU WORLD UNIVERSITY GAMES!
The perfect place for you.

To strengthen our team, we are looking for the next possible date for a  

Manager Accreditation (m/f/d)

In the implementing company of the Rhine Ruhr 2025 FISU World University Games. Full-time / 40 hours per week / fixed-term contract until late summer 2025. 

We have an exciting opportunity for an experienced Accreditation Manager (m/f/d) (Client services) to join the team. The candidate will the support senior accreditation manager and work on planning and rolling out the registration of all client groups on the online platform.

To be successful in this role, you will need to build close working relationships internally with other Functional Areas, and externally with clients, stakeholders and partners, from an early stage. One of key parts of this position will be education, both internal and external on the registration platform used, designing, and delivering manuals and workshops.

The following tasks are the main focus of your work:

  • Management of the planning, development, and execution of an Accreditation processes for Workforce, Delegations, Guests, and other Client Groups

  • Developing the Accreditation matrix and correctly define functions and assign privileges

  • Management of the end-to-end Accreditation process for Games participants supporting the accreditation system configuration and testing as required

  • Working closely with FISU on establishing processes and timeframes for international client groups

  • Direct engagement with internal and external stakeholders to secure an efficient communication channel

  • Developing registration procedures, application forms, manuals, and related documents

  • Managing accreditation flow in the Welcome Centre area and work closely with other Functional Areas to facilitate a smooth arrivals period

  • Training and leading a team of junior managers

  • Delivering top level customer service during the arrival period

  • Onsite issue resolution in a calm and approachable manner

You bring the following skills & knowledge with you: 

  • Degree in Sports Management, Event Management, IT, Data Management or similar

  • Strong skills in database management

  • Friendly and approachable with the ability to prioritize workload

  • Strong attention to detail

  • Great communication skills

  • Proficient in Microsoft Office, especially Microsoft Excel

  • English (fluent), German (desirable), another foreign language desired

  • Ability to operate in a dynamic working environment, handling multiple tasks and deadlines

We are a young & growing organisation in the heart of the Rhine Ruhr Innovation Hub. In the OC, you will play a leading role in the successful planning and implementation of the Games.  

Besides a unique team & great emotions, we offer: 

  • A varied & exciting job with room for creative ideas and your own creative freedom 

  • A dynamic & growing environment with an open & diverse corporate culture   

  • Short decision-making processes with teamwork at eye level   

  • Performance-related remuneration based on TV L with a special annual payment 

  • Flexible working hours with the possibility of mobile working 

  • 30 days holiday per year

  • Modern office equipment adapted to the needs of a planning team for a major sporting event 

If the personal requirements fit, the job will be evaluated with the remuneration group TV L 11.

We are more than just an ordinary major sporting event. That's why we want you in your uniqueness, just as you are, with all your facets. With us, everyone can be who they want to be and who they are.   

We welcome all applications, regardless of gender, nationality, ethnic and social origin, religion, disability, age, sexual orientation and identity. Applications from people with disabilities will be given special consideration if they are equally qualified. As an implementing agency, we strive to specifically promote women for management positions. Therefore, women are strongly encouraged to apply.

Sounds good? 
Then we should get to know each other!

Please send us your application documents (CV & letter of motivation), stating your earliest possible starting date, by 25.04.2024 at the latest to bewerbung@rhineruhr2025.com (maximum file size 5 MB). If you have any technical or organisational queries, you can also contact us by e-mail.   

Please note that confidentiality risks and unauthorised access by third parties cannot be ruled out when communicating by unencrypted e-mail.